More and more companies use chatbots for engaging with their customers. Often the underlying technology is not too sophisticated, yet many people are stunned at how human-like those bots can appear. The earliest example of this was an early natural language processing (NLP) computer program called Eliza created 1966 at the MIT Artificial Intelligence Laboratory by Professor Joseph Weizenbaum.
Eliza was supposed to simulate a psychotherapist and was mainly created as a method to show the superficiality of communication between man and machine. Weizenbaum was surprised by the number of individuals who attributed human-like feelings to the computer program, including his own secretary!
If you want to build a simple Eliza-like chatbot yourself with R read on!
Continue reading “ELIZA Chatbot in R: Build Yourself a Shrink”